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eReminder 2008
FAQ |
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Easy Tracker 2008
FAQ |
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eReminder 2008 FAQ
1. General questions
How to
install eReminder 2008?
Is eReminder 2008
easy to use?
What does these
buttons on eReminder 2008 mean?
How to close
eReminder?
How to
resolve the problem in installation/uninstall progress? |
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2.
Details and Tips
How to update my eReminder 2008?
What is the system requirements? |
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3.
Online Transaction/payment and support issues
Is tech support free?
Is the online order form secure?
How do licenses work?
How to lost key?
What methods of payment does eSellerate support? |
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General questions |
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1.1
How to install eReminder 2008
Standard/Professional/Premier? |
1. Double click our installation
file to execute it.
2. Setup wizard will guide you through the rest of the
installation process.
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1.2 Is eReminder 2008 easy to
use? |
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eReminder
Standard/Professional/Premier provides a lot of shortcuts.
Most of command provides operation tips in the status bar.
What's more, you can find the detailed explanations in the
on-line help documents.
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1.3 What does these buttons
on eReminder 2008 mean? |
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If you don't understand a
button's usage, just move the mouse cursor over it and use
Shift + F1. A tooltip will then popup to explain the usage
of the button.
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1.4 How to close eReminder? |
A. In order to close the
application please do one of the followings:
a) Select File->Exit menu item.
b) Find eReminder icon in the system tray, right-click it and
select Exit.
c) Press Alt+F4 or click Close from the application's system
button.
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1.5 How to resolve the
problem in installation/uninstall progress? |
| When
you install eReminder 2008 to Windows XP OS, it will
popup some warning dialogs, for example: The 'Microsoft Agent
2.0' package is not compatible with the version of Windows you
are running, The 'Microsoft Speech Control Panel' package is
not compatible with the version of Windows you are running,
Choose OK to continue the installation, the warnings do not
affect the work of Microsoft Agent in your machine.
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Details and Tips |
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2.1 How
to update my eReminder 2008? |
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The latest version of eReminder
can be downloaded from our web site:
http://www.etimeinc.com
Before
install the newest version of eReminder 2008, please remove
the old version manually. After the old version is removed,
you can install the newest version safely.
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2.2 What is the system
requirements? |
The following hardware and
software are required to use eReminder 2008 software.
|
Component |
Required |
Recommended |
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Operating system |
Windows 2003, Windows XP and
Vista |
Windows XP Home Edition or
Windows XP Professional (some features require these
operating systems) |
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Processor |
A 500 megahertz (MHz)
processor, such as an Intel Pentium II or Advanced Micro
Devices (AMD) processor |
A 1000 MHz processor or
faster |
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RAM |
196 megabytes (MB) |
256 MB |
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Free hard disk space |
80 MB |
Approximately 100 MB to use
System Restore |
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Sound card |
16-bit sound card |
Compatible 5.1 multi-channel
audio sound card (for example, Creative Sound Blaster
Live! 5.1 or Sound Blaster Audigy). |
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Video adapter and monitor |
Super VGA (1024 x 768) or
higher resolution |
Same as minimum configuration |
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Sound output device |
Speakers or headphones |
5.1 multi-channel speakers
For more information about device compatibility, see the
documentation for your sound card. |
Note: Not all
sound cards or sound devices are supported by SAPI 5, even
if the operating system supports them otherwise.
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Online
transaction/payment and support issues |
Currently, PayPal/VISA/MASTERCARD/Discover/American
Express Accepted.
For PayPal/VISA/MasterCard/Discover/American Express orders,
include:
1) Name of card holder
2) Address of card holder
3) Name and address of user if different from card holder
4) Expiration date of card
5) Card #.
Registration will entitle you to an authorization code (or a
license file), the latest registered version, and technical
support.
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3.1 Is tech
support free? |
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Yes! It's free for all. If
you have any question, write us at
techsupport@eTimeInc.com |
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3.2 Is the online
order form secure? |
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We use SSL encryption, so it
is 100% secure.
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3.3 How do
licenses work? |
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You are limited to 30 Days of
use for an unregistered version.
Please visit http://www.eTimeInc.com to buy this software.
Full and updated registration information is available at
http://www.eTimeInc.com including a secure online order
form.
PayPal/VISA/MASTERCARD/Discover/American Express Accepted
For PayPal/VISA/MasterCard/Discover/American Express
orders, include:
1) Name of card holder
2) Address of card holder
3) Name and address of user if different from card holder
4) Expiration date of card
5) Card #.
Registration will entitle you to an authorization code,
the latest registered version, and technical support.
Upgrades
Users are entitled to free upgrades at the same major
version, this may last about one year.
The upgrade fee for previously registered users is half of
the current price.
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3.4 How to lost key? |
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If for
any reason your registration code becomes invalid or lost,
just send an e-mail to our support staff at
support@etimeinc.com
together with the details of your previous registration.
You will receive a new code via e-mail at no charge as
soon as we have validated your old registration data. |
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3.5 What methods of payment
does eSellerate support? |
eSellerate provides
transactions for all major credit cards including
PayPal,
VISA,
MasterCard, Discover, American Express, and JCB as well as
active PayPal accounts.
All payments are handled through online purchases.
We currently DO NOT accept payments using checks, purchase
orders, cash or money orders.
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