FAQ

I have uninstalled eReminder, but it is still on my computer. How do Iuninstall it completely?

How to resolve a problem in the installation/uninstallation progress?

Why can't I register with the serail number of another version?

Why can't I register with the serail number after I purchased?

This section describes frequently asked questions about eReminder. If your question is not answered here, please do not hesitate to contact us.

Q. How to share mobile data with eReminder

To synchronize mobile data, such as Pocket PC's calendar/task/note data, Palm's calendar/task/note data, smart phone's calendar/task/note data, etc, to eReminder:

	Step1: connect your mobile device to your PC, then synchronize your mobile data to Microsoft Outlook
	Step 2:start Outlook Integration, then synchronize data of Microsoft Outlook to eReminder

To synchronize eReminder data to mobile device:

	Step1: start Outlook Integration, synchronize eReminder to Microsoft Outlook
	Step 2: connect your mobile device to your PC, then synchronize data of Microsoft Outlook to the mobile device

Q. How to close eReminder?
A. In order to close the application please do one of the followings:
a) Select the File->Exit menu item.
b) Find eReminder icon in the system tray, right-click it and select Exit.
c) Press Alt+F4 or click Close from the application's system button

Q. How to uninstall eReminder?
A. Please close the application (see "Q. How to close eReminder?" above) first. Then
open the Control Panel and select Add/Remove Programs applet. Locate the eReminder in the list of installed programs and select it. Then click the Add/Remove button to start removing the application.

Q. I have uninstalled eReminder, but it is still on my computer. How do I uninstall it completely?
A. You probably haven't closed the applicationbefore uninstalling. Please close the application (Refer to "Q. How to close eReminder?" above) first if it still running on your computer. Then manually remove the following folder and its contents: C:\Program Files\eReminder.
Note: The path of the folder depends on the path you installed eReminder in.

Q.How to resolve a problem in the installation/uninstallation progress?
When you install eReminder 2008 Standard (Professional, or Premier) to the Windows XP OS, it will popup some warning dialogs, for example: The 'Microsoft Agent 2.0' package is not compatible with the version of Windows you are running, The 'Microsoft Speech Control Panel' package is not compatible with the version of Windows you are running, Choose OK to continue the installation, the warnings do not affect the work of Microsoft Agent in your machine.
When you uninstall eReminder 2008 Standard ( Professional, or Premier), it will popup a warning dialog: Error 1721. This is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor, choose OK to continue the uninstallation. Although it will prompt: Fatal error during installation, in fact the uninstallation has finished.

Q. How to order eReminder?
A. Please visit http://www.etimeinc.com for detailed information.

Q. Why can't I register with the serail number of another version?
the serial number varies with versions. If you have bought a version different from the version installed in your computer, please uninstall the old one, and install the same version you bought.

Q. Why can't I register with the serail number after I purchased?
Your Serial Number will reach our register servers after about a 15-20 minute propagation period, and you can register this software then. Please wait some time before it works.